HCL Technologies

HCL Technologies Ltd has announced that in an August 2007 report by Forrester Research, Inc., an independent research firm, HCL Technologies Infrastructure Services Division (HCL ISO), has been cited as a 'Leader' in Forrester Wave European Remote Infrastructure Management, Q3 2007.

The Report evaluated the Company's capability in this space vis-à-vis 13 players including 3 Indian service providers and 7 global IT giants. "The Indian provider has a modest number of delivery and support centers but has a strong processes based on ITIL and a clear vision and road map for service enhancement." This positions the Company as a promising Company In RIM and highest ranked Indian Offshore firm in this market," the Report said. 'HCL Is best suited for infrastructure management with special care." The report also noted that "HCL is a good fit for buyers that require a partnership environment and want structured infrastructure transformation."

The Company received the highest score (5) on criteria such as consolidation and virtualization, service management, management tools, visions and productivity investments and partnerships. Overall the report rated the companies based on a comprehensive set of 37 evaluation criteria grouped under three main categories, namely, Current Offering, Strategy and Market Presence.

Commenting on the findings of this latest report, Anant Gupta, COO, HCL Infrastructure Services Division, said, "HCL ISD continues to enjoy a phenomenal success of its RIM services in Europe which is clearly evident from this independent Report also which puts us in the same league as the global IT giants who have beer) mapping this continent since a far longer time than us. Last year we recorded an impressive 120% growth in Europe and continued to add to our European client list. Today we boast of 25 clients in Western Europe with at least 1 Global 2000 engagement in six of the nine western European countries validating adoption of the business model and comfort of co-sourcing in an outsourcing conservative market. We also opened a new multi-lingual global delivery centre in Krakow, Poland to further boost our delivery capabilities in the region. HCL ISD is known in the Industry for its position as a thought leader in RIM and we are committed to providing our transformational value proposition to companies across Europe who are looking for transparency, flexibility and sustainable value - adds from their IMS vendors."

The Company is widely acknowledged as a pioneer and a leader in Remote Infrastructure Management. The Company was ranked No.1 'Specialty Offshore Infrastructure Services Provider' by Neo and 'Managing Offshore' magazine and has also been ranked as the World No.2 in IT Infrastructure Services by Global Services 100 Survey. Today it boasts of 145 global clients including 40+ Fortune / Global companies who are subscribing to its RIM services delivered from eight locations in India, two in Europe, and one in Asia Pacific.