Satyam tie-up with Cisco

Satyam Computer Services Ltd has announced to collaborate with Cisco to explore a new venture that will optimize, deploy and manage solutions for handling medical distress solutions and health management solutions for global markets. Cisco has announced a $100 venture programme targeting the Indian innovation.

B. Ramalinga Raju, chairman and founder of Satyam and John Chambers, chairman and
CEO of Cisco made the announcement during the inauguration of Cisco’s Globalization
Center East campus in Bangalore.

Satyam has deep expertise in Integrated Health Solutions and has developed a health IT framework — "Distress to Discharge" (D2D™ and has proven implementation methodologies. The Integrated Health Solution provides individuals with access to first response, professional healthcare advice and support, with rapid access to trained medical experts either at designated local health centers or over a fixed / mobile phone infrastructure.

"Valuing and caring for life is a fundamental part of our society and has driven our social responsibility efforts. Collaborating with Cisco will help us in taking our services across the world sooner and faster. Our ultimate aim is to ensure easy access and healthcare services to the needy, across the world," said Raju.

Satyam has more than a decade of experience in delivering solutions to the healthcare industry, and will continue to focus directly on this market. Now, working in collaboration with Cisco, the development of a transformational business model reinforces the collective vision of both Companies to service healthcare needs by effectively leveraging technology, process and domain expertise.

The program is designed to work in tandem with logistics and medical healthcare support provided by local government agencies or private entities to create a complete solution. In this services-led solutions-oriented architecture, Cisco's technologies will work in an integrated way with Satyam's processes and Software Application to support this important service.

Satyam has customized its Software Applications with the integration of Cisco Unified Communication system and Cisco Unified Contact Center which makes the services more citizen-friendly and effective. Taking advantage of the network as a platform for delivering managed services will also help to build a model that can be replicated across even the neediest parts of the world. The elegance of this model lies in its modularity and the scalability that internet protocol (IP) supports, together with a robust process framework which will help enable services to be rolled out in a phased manner globally.