HCL Technologies Ltd

HCL Technologies Ltd has announced that the Company has entered into a multi-year, multi-regional contract with Hercules Incorporated, a leading manufacturer and marketer of specialty chemicals. The scale of engagement includes end to end IT infrastructure management across datacenter, network, IT security, desktop and help desk services.

HCL has already completed the first phase of transitioning certain IT operations and is currently managing the majority of LIVE operations of Hercules' IT Infrastructure in the US. The transition of additional infrastructure support in Europe will be completed within the next month. Following the transition period, the collaborative co-sourcing arrangement is planned to comprise approximately 60% offshore and 40% on-site work distribution to help ensure 24x7 availability of Hercules' IT operations.

Anant Gupta, COO, HCL Technologies (Infrastructure Service Division), said: "We have a unique approach to IT Infrastructure Management service delivery that offers our customers enhanced value in the short term as well as over the life of the relationship. By remaining focused on our vision for transformational relationships with customers. We have been able to provide significant benefit beyond cost arbitrage to our customers. We are excited about the value we can jointly create in this relationship and are committed towards enabling Hercules to further accelerate its business growth".

HCL pioneered the concept of Remote Infrastructure Management (RIM) with a co-sourcing model of engagement, which has added substantial value to customers including Fortune 500 and Global 2000 enterprises. HCL created a new uncontested market space which today has become a leading trend. HCL is widely acknowledged as a pioneer and a leader in global delivery of infrastructure management. The Company was cited as a leader in Forrester Wave™, Global IT Infrastructure Outsourcing Q2, 2007 and was ranked No.1 'Specialty Offshore Infrastructure Services Provider' by NeolT and 'Managing Offshore' magazine. HCL has also been ranked as the World No.2 in IT Infrastructure Services by Global Services 100 Survey. The Company services 11 G100 customers and 30+ G 500 customers.

Hercules (NYSE:HPC), established in 1912, produces and markets specialty chemicals used in making a variety of products for home, office, and industrial markets. The Company has 13 research and development laboratories and 33 major plants strategically located throughout the world.